Introduction
At Trandylle, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect when you use our website, how we use and share that information, and the steps we take to ensure its protection. By using our services or making a purchase on our website, you agree to the collection and use of your information as outlined in this policy.
We are committed to maintaining your privacy and keeping your data secure. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.
Information We Collect
We collect personal information in order to provide and improve our services. The types of information we collect include:
- Personal Information: When you make a purchase, create an account, or interact with our customer service, we collect personal data such as your name, email address, phone number, billing and shipping address, and payment details (credit card or other payment information).
- Order Information: Details about the items you purchased, order history, and delivery information.
- Account Information: If you register for an account, we collect login credentials such as your username and password.
- Website Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser type, referral URLs, and other browsing activities. We may also use cookies or similar technologies to track your use of our site.
- Communication Data: If you contact us through email, phone, or live chat, we collect information related to your communication for purposes of customer support.
How We Use Your Information
We use the information we collect to:
- Process Transactions: Your personal information is used to complete purchases, process payments, and deliver products and services to you.
- Improve Customer Service: We use your information to provide you with better customer service, address inquiries, resolve issues, and improve your overall experience on our site.
- Personalize User Experience: We use the data collected to personalize your shopping experience, such as displaying content and products that match your interests.
- Marketing and Promotions: With your consent, we may send you marketing communications about our products, special offers, and promotions. You can opt out of receiving these communications at any time.
- Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce agreements.
- Fraud Prevention and Security: We use your information to detect, investigate, and prevent fraud or other illegal activities.
How We Share Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in running our business, including payment processing, order fulfillment, marketing, and customer service. These service providers are contractually obligated to protect your information and use it only as necessary to provide services to us.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owner as part of the transaction.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a legal process, such as a court order, subpoena, or government investigation.
- Protecting Rights and Safety: We may disclose your information when we believe it is necessary to protect our rights, safety, or property, as well as the safety of our customers and others.
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, loss, misuse, or alteration. This includes the use of encryption technology for sensitive information such as payment details, as well as secure servers and firewalls.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This may include retaining your information for the duration of your account, to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to certain exceptions required by law.
- Data Portability: You may have the right to request a copy of your personal information in a portable format.
- Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.
To exercise any of these rights, please contact us at [Contact Email or Address]. We may require you to verify your identity before processing your request.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage of our site. Cookies are small data files stored on your device that help us improve site functionality, remember your preferences, and personalize your experience.
You can control the use of cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website and your ability to make purchases or access certain features.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us, and we will promptly delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Trandylle
[Address]
[Email Address]
[Phone Number]