Introduction
Welcome to Trandylle. These Terms and Conditions govern your use of our website and the purchase of any products or services through our site. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Please read these Terms and Conditions carefully as they affect your legal rights and obligations. They include important details about purchases, deliveries, returns, and limitations of liability.
General Terms
- Eligibility By using our website, you confirm that you are at least 18 years of age, or if under 18, you have permission from a parent or guardian to use the site. You also confirm that all information provided by you is accurate and complete.
- Account Registration To make a purchase, you may need to create an account on our site. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
- Modifications to Terms Trandylle reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting. Your continued use of the site after changes are posted constitutes your acceptance of the modified terms.
Purchases and Payments
- Pricing and Availability All prices listed on our website are in Euro and are subject to change without notice. We make every effort to ensure the accuracy of our pricing and product availability. However, errors may occur, and we reserve the right to correct any inaccuracies, cancel orders, or limit the quantity of items purchased.
- Payment Methods We accept various forms of payment, including credit cards, debit cards, and online payment methods (e.g., PayPal). By submitting your payment information, you authorize us to charge the applicable amount for your purchase.
- Order Confirmation Once you place an order, you will receive an email confirmation detailing the items purchased, prices, and delivery information. This email does not constitute acceptance of your order. We reserve the right to cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.
- Cancellations You may cancel an order before it has been shipped by contacting our customer service team. However, once an order has been processed and shipped, it cannot be canceled. Please refer to our Returns and Refunds policy for details on returning items.
Shipping and Delivery
- Shipping Policy We offer a range of shipping options to meet your needs. Shipping times and costs vary depending on your location and the shipping method selected during checkout. Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or external factors beyond our control.
- International Shipping We ship internationally, but additional customs fees, taxes, and import duties may apply. You are responsible for these charges. Please check with your local customs office for more information before placing an order.
- Risk of Loss All items purchased from our website are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery of the product to the carrier. We are not responsible for any items lost or damaged during shipping.
Returns and Refunds
- Return Policy If you are not satisfied with your purchase, you may return eligible items within [Number] days of receipt for a refund or exchange. Items must be in their original condition, unworn, and with all tags attached. Certain items, such as personalized products or clearance items, may not be eligible for return. Please review our detailed Return Policy for more information.
- Refunds Refunds will be processed to the original payment method within [Number] business days after we receive and inspect the returned item. Shipping fees are non-refundable unless the return is due to an error on our part.
- Exchanges If you wish to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to availability. If the item is not available, we will issue a refund.
User Conduct
- Prohibited Activities You agree not to engage in any of the following prohibited activities while using our site:
- Violating any laws, regulations, or third-party rights.
- Engaging in fraudulent or misleading activities.
- Uploading or transmitting harmful, malicious, or offensive content.
- Using automated systems (e.g., bots, crawlers) to interact with our site.
- Attempting to gain unauthorized access to our servers or systems.
- Impersonating another person or entity or falsely claiming an affiliation.
- User-Generated Content If you submit content (e.g., product reviews, comments) to our website, you grant [Your E-Commerce Site] a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, and display the content. You are responsible for the content you submit, and it must not violate any third-party rights or contain defamatory, obscene, or unlawful material.
Intellectual Property
- Ownership All content on our website, including text, images, logos, and designs, is the property of [Your E-Commerce Site] or its licensors and is protected by intellectual property laws. You may not copy, distribute, or reproduce any content without our express written permission.
- Trademarks The trademarks, service marks, and logos used on our site are the registered or unregistered marks of Trandylle or third-party partners. You may not use any trademarks or logos without prior written permission.
Limitation of Liability
- Disclaimer of Warranties Trandylle provides products and services on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the quality, performance, or availability of our website or products. To the fullest extent permitted by law, we disclaim all warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.
- Limitation of Liability To the maximum extent permitted by law, [Your E-Commerce Site] shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the site or purchase of products. This includes loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
- Indemnification You agree to indemnify and hold Trandylle, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. Any legal action or dispute arising from your use of our website or the purchase of products shall be resolved in the courts of [Country/State].
Termination
We reserve the right to terminate or suspend your account and access to the website at our discretion, without notice, if you violate these Terms and Conditions or engage in prohibited conduct.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Trandylle
[Address]
[Email Address]
[Phone Number]